Last updated: 03/10/2023

1. Shipping Policy

1.1 Shipping Rates and Delivery Times

• Ji Sisodiya G offers the following shipping options: Standard Shipping, and Express Shipping.
• Shipping rates and delivery times may vary based on your location and the chosen shipping method. Please refer to the checkout page for specific details.

1.2 Order Processing

• Orders are typically processed within 5 to 7 business days. You will receive a confirmation email once your order has been processed and shipped.

1.3 Tracking Your Order

• Once your order has been shipped, you will receive a tracking number to monitor the status of your shipment.

1.4 International Shipping

• We currently offer international shipping. international shipping rates and delivery times will be provided at checkout.

2. Return Policy

2.1 Eligibility for Returns

• We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a return or exchange. Please review the conditions below:
  • The item must be in its original condition, unused, and in the same packaging.
  • Returns must be requested within 3 days after successful delivery.
  • A video must be taken of the parcel opening. We need it in return confirmation.
• Additional eligibility criteria if applicable

• If you received different Colors and different products.
• If you received a broken product.

2.2 Return Process

• To initiate a return or exchange, please follow these steps:
  • Contact our customer support team at support@jisisodiyag.com  to request a return authorization.
    You can request a return from the website, if available.
  • Once you receive authorization, package the item securely, including all original accessories and proof of purchase.
  • Ship the item to –
  • 105/40 Shiv shakti E-mitra, Bajrangpura,
    Sakatpura, Kota, Rajasthan 324008.

2.3 Refund or Exchange

• Upon receiving and inspecting the returned item, we will process your refund or exchange. The following options are available:
  • Refund: You will receive a full refund to your original payment method.
  • Exchange: You can choose an alternative item of equal or lesser value.

2.4 Return Shipping

• Ji Sisodiya G covers return shipping costs in the case of defective items or shipping errors. For other returns, the customer is responsible for return shipping charges.

3. Refund Policy

3.1 Refund Processing

• Refunds will be processed within 5 to 7 business days after we receive and approve your returned item. You will be notified by email once the refund is processed.

3.2 Method of Refund

• Refunds will be issued to the original payment method used for the purchase.

3.3 Non-Refundable Items

• Certain items may not be eligible for refunds, including [list non-refundable items, e.g., personalized or customized products].

4. Contact Us

• If you have any questions or need further assistance, please contact our customer support team at support@jisisodiyag.com